Refund policy
Returns, Exchanges, Cancellations & Changes:
Because our products & services are custom prepared especially for you we cannot accept returns or order cancellations or partial order cancellations. If we do allow you to cancel an order or part of an order we will still charge for any and all work completed up to the cancellation date. If for some reason you order then do not supply images needed to produce the order, we will hold your order open for a reasonable time, then we will convert your order to an in house credit for later use. No Refunds - In-Store Credit Only. Any balance due you will be held in the form of an in store credit. In store credits are good for 6 months.
All unauthorized returns will be refused and NO credit will be given. If we do allow an order cancellation we will still charge for all work completed up to that time. If we do a refund for any reason, other then our own error, there will be a min. charge of 25% or $10.